Choosing a professional carpet cleaner in the Flower Mound area shouldn’t be difficult or stressful. The internet makes it incredibly easy to find a huge selection of carpet cleaners that serve your city. But how do you know if a carpet cleaner is good or bad, expensive or not, reputable and trustworthy?
Here are some tips for making sure you choose the best carpet cleaner for your needs:
Research to be done BEFORE you call:
Is the business established and experienced? Do a Google search for the carpet cleaner’s company name and see what comes up. Is the business listed in various business directories and review sites? Typically, a business with a wide variety of online listings is well established.
Does the business have REAL online reviews? Do a Google search for the company name + reviews (i.e. – Blue Carpet Carpet Cleaning Reviews) and see what past customers have to say about the business. Trusted review sites include Angies List, Google Places, Yahoo! Local and others.
Does the business have a professional, informative website that makes it clear who they are and what they do? An established carpet cleaning company will always make it clear what they stand for and how they do business.
Make the Call:
Do they answer the phone or get back to you right away? We are always amazed how many times we hear from clients that one of our competitors simply didn’t respond to their initial inquiry. As a small, owner-operated business, we are not available 24/7 to answer the phone, but we make every effort to get back to you as soon as possible.
Ask questions that SHOULD have easy answers:
How long have you been in business?
How does the cleaning process work?
How does your estimate process work?
Is there a ‘Guarantee’ or Warranty for services provided?
A reputable, trustworthy carpet cleaner will always respond promptly and show up on time (or communicate adequately if extenuating circumstances occur).
Having your carpets cleaned should be an easy, pleasant experience where your service meets or exceeds your expectations as developed throughout the entire process.
Not sure where to start? Call 214-709-7200 and talk to me, Jay DeLaughter. As the owner and technician, I schedule and service all your cleaning needs to ensure the highest quality. We back every job with the guarantee of: “The Most Thorough Cleaning Ever or it’s FREE!” What does that mean to you as a client? We offer a lot more than “most thorough cleaning ever” and a complete satisfaction guarantee. If I miss a spot or should a spot re-appear, I will Promptly return to re-clean that area, and if you are still not satisfied, I will refund your money. What could be more fair?